PRIVACY POLICY

  • Use of cookies and seminal technology 

 A. Privacy Policy - 

  • Introduction 
  • How we collect your personal information 
  • Types of information we collect 
  • Lawful use of personal information 
  • Sharing your information 
  • where you can find information to your rights
  • Change to privacy policy 
  • How to contact us 

Introduction 

Shaiie Nurture is committed to protecting your personal information. It’s your information, and we respect that. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information. 

How we collect your personal information

We collect information that you provide to us directly when you interact with us via the Shaiie Nurtue website. When you use and access our Website, we use cookies and other similar technologies to help make your experience better and to personalise the service you receive from us – this means, for example, that we will remember your previous visits and track the pages on our Website that you visit for more information please read our cookies policy below. 

Types of information we collect 

We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date about all the latest exciting news and new product updates her at Shaiie Nurture. The types of personal data we collect are as follows:    

  • Title 
  • First and Surname 
  • Email address 
  • Date of birth 
  • Phone number 
  • Purchase information 
  • Payment details 
  • Delivery address
  • Billing Address

Lawful use of personal information 

In order for us to use your personal information in a compliant manner, that use by us needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection law. Examples of these lawful reasons include our use of your personal information being necessary for the purchase of goods or services, or for compliance with a legal obligation. Where your personal information is completely anonymised, we do not require a legal basis to use it as the information will no longer constitute “personal information” as defined by applicable data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. 

Sharing your information 

We use third party platforms to manage and deliver customer relationship management (CRM); some of our Services; email marketing campaigns; online advertising; customer analytics; fulfilment of orders; delivery;  In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions.

We use social media platforms and third party advertisers such as Facebook, Instagram, Snapchat, Tiktok and Google to facilitate targeted marketing communications (such as sponsored ads and search) for our customers. Where you have opted into receiving marketing communications from us, we may share your email address and name to tailor our messages to you.

Where you can find information to your rights

You have the following rights in relation to the personal information we hold about you: 

A. Your right to Access 

If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

B. Your right to correct information 

If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it corrected. If we’ve shared your personal information with others, we’ll let them know about the changes where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

C. Your right to delete information 

You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible.  If you would like to delete your account please send a request via email.

D. Your right to restrict information 

You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. However, there may be reasons why we need to continue storing your personal information.  We’ll also tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.

E. Your right to withdraw consent 

If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.

F. Your right to lodge a complaint 

If you have any concerns about how we’ve handled your personal information, we invite you to contact us via email. 

 Change to privacy policy 

Shaiie Nurture reserves the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: Info@shaiienurture.co.uk or Shaiie_Forva@outlook.com